HeroEngine FAQ's


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Hero support faq's

General

I want to make a real time simulation- not a game, can I?

Absolutely you can. That is actually a part of our clientele. We have licensed the HeroEngine for both stand alone and on the Cloud for things like interactive educational tools, military simulations and even to architects for working directly with their clients in real time.

My game is not an MMO RPG, it’s a shooter. Is HeroCloud the way to go?

HeroCloud lets you build games that look any way you want.  The art direction of our existing assets more “realistic”, but you could create a cartoony style, or build art for a game set in the modern world or the future.  We have hundreds of teams developing dozens of different types of games from MMO’s to mobas to RTS to social to FPS to space simulation, and every type of hybrid in between.

I’ve built some of my game with HeroCloud and now a publisher is interested, What can I do?

There are many alternatives that we can offer on a case by case basis. Contact sales to get a HeroEngine source license to transfer your game from the HeroCloud to your own servers.

How do I get started once I sign up?

Is there documentation and training?  How about sample code and assets?

Once you sign up we will give you access to the HeroEngine documentation Wiki that covers everything you should need to know about HeroEngine.  There is also an robust community forums so you can share questions, answers, tips & tricks with other HeroCloud developers.  You also get full access to reference worlds of example games: SpaceShooter, MMO, FPS, Social Farm Game, all of which include art and scripts so you can see how we’ve used it ourselves.

What is the difference between HeroCloud and HeroEngine?

The short answer: HeroEngine is the tech that let’s you develop an online game. HeroCloud is the out-of-the-box solution that includes HeroEngine and everything else you need to launch your game online.

HeroCloud is a service that includes HeroEngine, hosting, and billing.  It is designed primarily for independent developers as well as educators, corporate and government simulation builders, and other projects.  By licensing HeroCloud your team accesses a full implementation of HeroEngine running somewhere in the Internet “cloud” so your team can access it anywhere and so you don’t need to worry about hosting, configuration management, or other annoying distractions from developing your game.

How fast can I build and launch a game using the HeroCloud service?

Really fast.  We’ve seen small teams build playable demos in 30 days and playable prototypes in 90 days.  In today’s economic environment we recommend building just enough game to make things interesting, then letting players in.  HeroEngine allows you to keep building content and game play after the game ships and then stream it to your players.  This way you can build your MMO the most efficient way – by focusing design and development on what your players are actually using and enjoying.  With HeroCloud you can build a rich 3D game using the low cost agile methodology of people building Facebook or iPhone games.  In fact you soon will be able to build Facebook and iPhone games with HeroEngine!

How long after I purchase the HeroEngine can I start using the HeroCloud service?

It generally takes up to two (2) business days to set up your world. Though sometimes it can be as little as one (1) day. You will receive an email once your world is built and ready for you to log in and start building your game.